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Booking Terms and Conditions

BOOKING

Book online using our secure online booking system. Your payment details are completely confidential. All transactions take place on an authorised online payments system, and your card and account information is not disclosed to us. Enquiries may be also be made via email or  telephone.  You may pay with a debit or credit card, or with a PayPal account. There are no booking fees. You do not need a PayPal account to pay by card – just click on Checkout As A Guest, without logging in.

 

A non-refundable deposit of 20% is required to secure your booking.  If you don't book online, we can only confirm your reservation when your deposit has been received. Online booking ensures immediate confirmation.

 

The balance and security deposit of £100 is due 6 weeks before arrival.  We will invoice you for the balance about a week before it is due. Bookings made less than 6 weeks before arrival must be paid in full. Payment may also be made by  bank transfer. Please ask for details.

 

 

AVAILABILITY

Each booking is made in good faith in the belief that the house will be available to you on the date requested.  If for any reason due to circumstances beyond our control the house is not available we are unable to guarantee provision of alternative accommodation.  In the event of this happening the deposit and balance will be refunded in full.

 

SECURITY DEPOSIT

A security deposit of £100 is required. This is normally returned within 5 days of departure, less any excess charges.

 

CANCELLATIONS

If you have to cancel more than 6 weeks before the letting commences, your deposit will be forfeited.

If you have to cancel  6 weeks or less before the letting commences, you will be liable to pay the full rental.

 

We suggest you take out holiday cancellation insurance as well as ensuring that your belongings are covered.

 

OCCUPANCY

The maximum  number of people occupying the cottage is two.  We are unable to accept babies or young children. Bookings are non- transferable.

 

ARRIVAL AND DEPARTURE

Changeover day is Saturday. The cottage will be available at 4 pm for your arrival and you should vacate the house by 10 am on the day of departure. Arrangements for access will be confirmed directly with you prior to your arrival.

 

PRICE

The price includes: electricity, bed linen, bathroom and kitchen towels, tea towels, complimentary toiletries.  Electricity, fuel, telephone (if provided) and broadband are all subject to fair use.  If you need extra internet data, just ask.

 

 

SMOKING

No smoking within the house or grounds please.

 

PETS

Dogs and other pets are not permitted.

 

PRIVACY

Your details will be stored appropriately and will not be passed on to any third party without your permission.

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